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Privacy Policy of Bright Soft Care

This Privacy Policy (the “Policy”) outlines the data collection and processing practices of Bright Soft Care, a subsidiary of Bright Soft Care LLCs (“Bright Soft Care,” “we,” “us,” or “our”). The Policy explains what data we collect, the reasons for collecting it, and how we use it when you access our websites that link to this Policy (each, a “Website” and collectively, the “Websites”), download or use one or more of our software products, including Advanced PC Cleaner (“Product(s)”), and use or access any related services (collectively, the Websites, Products, and services are referred to as the “Services”).

Introduction

At Bright Soft Care a subsidiary of Bright Soft Care LLC, we understand the significance of offering secure products and safeguarding the privacy rights of our customers. We have structured this Policy using clear and simple language to ensure you understand our practices.

This Policy is a key part of the agreement between you and us, and should be read and agreed upon in conjunction with the terms of service or license agreement for the relevant Service.

Please take the time to read this Policy carefully to ensure that you understand it and agree to its terms before using any of the Services. If you do not agree with the terms of this Policy or if the choices we provide do not address your concerns, please refrain from using or accessing the Services. For any questions related to this Policy, or your privacy rights, feel free to contact our data protection officer at: contact@brightsoftcare.com.

General Provisions

1. Jurisdiction and Language

Please note that this Policy is designed with the EU General Data Protection Regulation (GDPR) and the ePrivacy directive in mind (together referred to as the “Applicable Laws”). If you reside outside the EU, the EEA, or the UK, and would like to learn more about how we process Personal Information in specific regions, please refer to the applicable jurisdiction-specific notices below.

To ensure clarity, this Policy may be available in various languages based on your country of residence. However, the English version of this Policy is the legally binding one.

2. Scope and Applicability

2.1 Controller Information

Bright Soft Care a subsidiary of Bright Soft Care LLC is the data controller of the Personal Information provided in connection with the Services. Our official postal address is 15001 90th Ave, Jamaica, NY 11432.

You can contact us for general inquiries at: contact@brightsoftcare.com. For privacy-related inquiries, please reach out directly to our data protection officer at: contact@brightsoftcare.com.

2.2 Data Protection Officer (DPO)

If you wish to discuss any aspect of this Policy, or if you have any concerns regarding your data privacy, you are welcome to contact us through the address mentioned above, or by emailing our data protection officer (DPO) at: contact@brightsoftcare.com.

2.3 Categories of Data Subjects

This Policy is applicable to the following categories of Data Subjects:

  • A visitor to any of our Websites, including a Products webpage or landing page, that links to this Policy or to our Privacy Portal (“Visitor(s)”);
  • A user of any of our Products, including Advanced PC Cleaner, who downloads, installs, or otherwise interacts with the Services, whether by accessing, downloading, installing, consuming, or using them in any way (“User(s)”);
  • A business customer, business partner, or prospective customer/partner who has, or will have, a contractual relationship with us (“Customer(s)”);
  • A vendor, supplier, or a third-party processor (“Vendor(s)”).

Unless otherwise specified, any reference to Data Subject in this Policy will apply to all individuals, whether they are Visitors, Users, Customers, or Vendors, and they are collectively referred to as “you” in this Policy.

Transparency, Consent, and Choice

You are under no legal obligation to provide us with your Personal Information (as defined below). By choosing to share your Personal Information with us, you acknowledge that you are doing so voluntarily. However, please note that without the provision of such information, we may not be able to deliver the relevant Services or fulfill any requests you may have.

Certain Services may require you to submit additional Personal Information, in addition to any other information we may already have about you. In these cases, you have the choice to decide whether you wish to use these specific Services or not.

To fully understand your rights in relation to your Personal Information, we encourage you to refer to the relevant section of this Policy below.

1. Information We Collect

  • 1.1 Personal Information: When you purchase or register Advance PC Cleaner, we may collect your name, email address, payment details, and contact information.
  • 1.2 Technical Information: We may collect data about your device, including operating system, IP address, and software usage statistics.
  • 1.3 Cookies and Tracking: We use cookies and similar tracking technologies to enhance user experience and analyze site performance.

01. Contact details.

We may process your contact details (such as name, email address, or phone number) in case you submitted those to us when you contact us, open an account with us, when you subscribe to our mailing list, or when reaching out to our support services, as further described below.

02. Subscription to our mailing list.

If you voluntarily subscribe to our email communications, you will be asked to provide us with your email address. You can unsubscribe at any time using the unsubscribe option within the body of the email sent to you or by contacting our DPO at contact@brightsoftcare.com.

Purpose:

We use your email address to send you information related to the Products and Services, provide you with tips related to our Services, and, subject to your consent, send promotional and marketing emails.

Retention:

We will retain your information for as long as you do not explicitly ask us to delete it or if we learn that it was unlawfully collected (for example, if we discover you are a minor), and provided that no exemption is applied according to applicable law.

03. Signing up, registration, and account management.

Some of the Services require registration and signing up to a user account, for example, when you use any of our trial software licenses or when you choose to purchase a Product license. If you choose to do so, you will be asked to submit some information such as your email address, full name, and other Personal Information as the submission form indicates.

Your email address will be used as your username together with a password of your choice for authentication and authorization purposes. This information will be used to uniquely connect your account and purchases with you, your device, and your usage, and for account authentication and security purposes. Upon your consent, your email address will also be used to send you information, updates, and newsletters about our Services.

Purpose:

We use your account information to assign an account to you, secure your access to your account, manage your installations and purchases of license activity, and provide you with access to your account and the ability to manage it directly.

Retention:

We retain account information for as long as you are a User of the Product, and so long as the Account Information is required to provide you with the Services or process your payments, billing, complete a transaction, or as otherwise required by any applicable law. If billing is involved, we may retain such data for up to seven (7) years from the billing event, as required by applicable tax laws.

04. Purchasing a Product License

If you choose to purchase a product license from us, you will be required to provide your contact information, such as your full name, email address, billing information, shipping details (if applicable), and other purchase-related information. This is necessary to process your purchase, issue a license key, assist with any support needs, and secure your account and purchased Product licenses. We will also use this information to send you purchase confirmations, notifications, download links, activation keys, support updates, product notices, and other communications related to the Product.

If you select a specific payment method, additional payment details ("Payment Information") may also be required. Depending on the product purchased and the payment method selected, your Payment Information will either be processed through our in-house payment system or by a third-party payment processor. Payment Information is handled by a Advabnce Pc Cleaner Affiliated Company, which provides billing and payment processing services on our behalf. All Payment Information will be stored in secure facilities certified with PCI DSS standards, and their privacy policy will be made available on the checkout page as well as here.

If you make a purchase via a mobile app store, the respective app store will process the payment on your behalf, and your payment details will be handled by their payment processing services or third-party processors.

Purpose:

We use the information you provide to process your order, deliver the Product you purchased (either physically or via email with your license key), manage your purchase and subscription, and protect access to your account and license keys.

We also use this information based on your consent, or in some cases, for our legitimate interest in assigning a license key to your specific subscription and device. We associate your license key with your email address and device information. If necessary, for fraud prevention or to protect against abuse, we may add additional data. With your consent, your email address may be used to send you updates, information, and newsletters related to our Services.

In case of an issue with your order, one of our representatives will use the contact details you provided to reach out to you via email or phone.

Retention:

We will retain this information for as long as your license key remains valid. In certain cases, we may retain it for a longer period to comply with legal requirements (such as for payment information) or if you have not withdrawn consent to receive communications via the contact details you submitted to us.

05 Browser and Mobile Permissions

When you choose to install Advance PC Cleaner on your mobile device or browser, we will request your approval (consent) for the necessary permissions required for the installation. For extended functionalities that we may introduce from time to time, your mobile operating system and its respective application store may prompt you to approve special permissions (opt-in consent), such as access to your media files.

06. Job Recruitment

If you choose to apply for a job at Bright Soft Care, you will be asked to fill out a form and upload your CV. In such cases, your application information will be processed by ADP, LLC, our third-party recruitment service provider. For more details, please refer to ADP's privacy policy.

Retention: We retain this information for as long as your job application is under review and/or as required by applicable local laws.

Information Automatically Processed

This category covers the processes we use to enhance our customers' and visitors' experience, as well as to optimize the performance of our services.

When you access Bright Soft Care websites, download, install, or use Advance PC Cleaner, or interact with our services in any way, certain data about your activities, device, and website interactions may be processed. This data collection helps us deliver, maintain, and improve our services, understand user behavior, introduce new features, provide support, and ensure security. This category includes, but is not limited to, the following:

(Here, you can list specific types of data collected, such as IP addresses, device information, browsing behavior, etc., if needed.)

01. Online Identifiers

When you access Bright Soft Care a subsidiary of Bright Soft Care LLC websites or use Advance PC Cleaner, we may process one or more of the following online identifiers: the IP address assigned to your device by your internet provider, and cookie information as outlined in our Cookie Policy. Like other digital services, this data is accessed via your local storage and processed through cookies, pixel tags, and log files.

We use this information to analyze usage patterns on our websites, improve our features, and extract analytics over time. In some cases, when a visitor becomes a registered user, we may generate a dedicated random User ID to help prevent redundant services and offers.

This processing of local storage data and online identifiers is subject to your consent, which is obtained through the cookie consent notification displayed on our websites. You can accept, decline, or customize your preferences, except for strictly necessary cookies. Our Cookie Policy provides a detailed breakdown of the types of cookies used and their purposes. Necessary cookies are used as part of our legitimate interest in ensuring website functionality.

Purposes:

  • Legitimate Interest – We analyze visitor and user activity to enhance the functionality of our websites and services, ensuring a responsive experience.
  • Fraud Prevention & Security – We may use IP addresses to monitor, detect, and prevent fraud or automated non-human interactions on our websites and services. Additionally, IP addresses help us determine your country to ensure compliance with applicable regulations and provide content in the appropriate language.
  • Advertising & Marketing – Upon your consent, third-party cookies and tags may be used for advertising and retargeting purposes related to our products and services. More details can be found under ‘Third-Party Services.’

Retention:

Retention periods vary for different types of online information. You can refer to the Cookie Policy for details on each cookie’s retention and expiration. Otherwise, we retain online identifiers as long as necessary to fulfill the original processing purpose. Once the data is no longer needed, we may anonymize it and retain it indefinitely for analytical purposes.

02. Device Information

We collect certain details about the device from which you access our websites, products, and services. This may include:

  • User-agent data (browser type and version, IP address, operating system type and version)
  • Device type (mobile/desktop)
  • MAC address
  • Language settings
  • License key and user ID (linked to your email and device if you purchase a multi-device license)

Purposes:

  • Product Compatibility – Ensuring the software functions properly on your specific device type and operating system.
  • Feature Customization – Offering additional services or features based on your device type (e.g., mobile vs. desktop).
  • License Management – Associating a license key with the correct device to ensure proper activation and renewal.
  • Product Functionality – Advance PC Cleaner optimizes device performance by managing storage and system resources. As part of its core functionality, we collect device information necessary to deliver, maintain, and support these features.

Retention:

Device information is retained for as long as necessary to provide product functionality, maintain license records, and ensure compliance with license terms and renewals.

03. Online Activity

We may process certain online activity data from website visitors and users. For instance, if you click on an advertisement for Advance PC Cleaner, we may collect the source URL where the ad was clicked. Additionally, through third-party services (e.g., retargeting), we may display relevant product offers when you visit other websites. This category may also include user interactions such as button clicks on our websites and services.

Purposes:

  • Advertising & Marketing (Consent-Based) – We collect and use online activity data for advertising, marketing, and retargeting purposes.
  • Website & Service Optimization (Legitimate Interest) – We analyze user interactions to enhance website responsiveness, track advertising effectiveness, and detect fraudulent ad activity.

04. Installation Reports

When you install Advance PC Cleaner, our servers may collect system-related information, including:

  • Operating system type and version
  • System language
  • Installation timestamp
  • IP address assigned by your internet provider

This data helps us verify that the installation is genuine and not fraudulent. It also ensures compatibility and allows us to serve installation files correctly.

Purposes:

  • Installation Verification – Confirming that the installation is performed on a legitimate device.
  • Service Provision – Enabling product installation, activation, and functionality.
  • Fraud Prevention – Detecting repeated or unauthorized installations to prevent software misuse.

Retention:

We retain installation-related information for as long as the product remains installed on your device. In some cases, we may store this data longer if we detect fraudulent installations or other suspicious activities associated with the software.

Information About You

This category refers to data we may receive from third parties in relation to the services we provide to you. It includes information you have provided to third parties that we may access, as described below:

01. Billing Information

When you purchase Advance PC Cleaner, your payment and billing information is collected and processed by our third-party payment processor. While we receive order and billing details, we do not have access to your credit card information.

02. Authentication and Social Media

When creating an account or signing up for our services, you may have the option to authenticate via social media or email. In such cases, we may receive metadata (such as authentication tokens) and, with your consent, access your public social media profile.

03. Marketing

As part of our marketing efforts, we may obtain certain non-personally identifiable data from third-party platforms such as Google or Facebook. This information helps us evaluate the effectiveness of our campaigns.

Cookies and Web Technologies

A cookie is a small text file stored on your browser or device when you visit a website. Cookies help websites function more efficiently and provide insights to website operators. We use cookies to improve your experience on our site, making login easier, remembering your cart items, and tracking language and currency preferences.

Certain features and services on our website may rely on their own cookies to function properly. To learn more about the cookies we use, including third-party cookies, please refer to our Cookie Policy available on our website. You have the option to block or refuse cookies through your browser settings, but doing so may affect the functionality of some services.

Purpose and Use of Personal Information

We use your personal information for the purposes outlined in each data category above, as well as for the following:

  • Providing, maintaining, improving, and securing our services
  • Preventing fraud and detecting fake installations
  • Managing and supporting user accounts

Lawful Basis for Processing Personal Information

In addition to the lawful basis specified for each data category:

  • Customers: If you purchase our product, we process your personal data based on contractual necessity.
  • General Users: If required by applicable laws, we process data based on your consent or our legitimate interest, ensuring that processing does not override your data protection rights.
  • Legal Obligations: In some cases, we may collect and process personal information to comply with legal obligations or protect vital interests.

If you have any questions regarding the legal basis for processing your personal information, including how we balance our legitimate interests with your data protection rights, please contact us.

How We Share Personal Information

To provide, operate, maintain, and improve our services, as well as to offer additional features and products, we collaborate with third-party service providers. These include payment processors, analytics tools, customer support systems, hosting providers, and more.

We may share your personal information with the following categories of third parties for specific purposes:

01. Hosting Services and Storage Vendors

We use third-party hosting and cloud storage providers to host our websites and store user data. These providers may be located in different countries. We ensure they implement strict privacy and security measures in compliance with applicable data protection laws.

02. Analytics and Business Intelligence

We may use analytics services to understand how users interact with our website and products, helping us optimize our services.

03. Customer Support Services

To provide efficient support, we may use third-party help desk and customer support platforms.

04. Authentication and Authorization

If you create an account, we may integrate authentication services to enhance security.

05. Payment Processors

When purchasing Advance PC Cleaner, payments are handled by secure third-party payment processors. We do not store or process credit card details.

06. Customer Relationship Management and Mailing Lists

We may use third-party services to manage customer data, subscriptions, and notifications securely.

07. Technology Partners

Certain features of our products may integrate third-party technologies, such as WordPress plugins, to enhance functionality.

08. Advertising and Retargeting Services

We may work with third-party advertising partners that collect non-personal data about your interactions with our website. This allows us to serve relevant ads when you visit other websites. You can opt out through the ad settings of these third parties or via our cookie policy.

09. Business Partners

Some of our services may be provided in collaboration with technology partners. In such cases, you will always have the opportunity to review their privacy policies before using the combined services.

10. Affiliated Companies

We may share personal information with affiliated companies, including parent companies and subsidiaries, for internal processing related to our services. However, your data will not be shared with third parties for marketing purposes.

11. Legal Compliance

We may share personal information when necessary to:

  • Comply with legal obligations or government requests
  • Enforce our Terms of Service or Privacy Policy
  • Prevent fraud, security threats, or unlawful activities
  • Protect the rights, property, or safety of our company, users, or the public

12. Business Transfers (Mergers, Sales, or Bankruptcy)

If our company or an affiliate undergoes a merger, acquisition, or asset sale, personal information may be transferred to the acquiring entity. We will ensure that the new entity adheres to privacy protection standards.

13. Special Cases

We may share information with your consent or in cases of fraud investigation. Aggregated, non-personal data may be shared with third parties for commercial or analytical purposes.

International Data Transfers

Your personal information may be transferred outside your country of residence (e.g., to the United Kingdom or the United States). We implement security measures such as contractual safeguards and security certifications to ensure compliance with international data protection laws.

By using our services, you consent to the processing and transfer of your personal information as outlined in this policy.

Special Jurisdictions: The EU, EEA, and the UK

This statement applies to Data Subjects residing in the EU, EEA, or the UK and supplements the terms provided in the privacy statement.

Our general privacy statement was designed with the EU GDPR transparency requirements in mind. The following data subject rights will be available in addition to those described under the general statement:

Right to the restriction of processing

You may ask us to temporarily cease processing your Personal Information, or only for a specific purpose or function. Please note that this may prevent us from providing certain Products and Services or parts thereof.

Objection to processing

You may request that we stop processing your Personal Information. Similar exceptions as mentioned above may apply in such cases.

Right to lodge a complaint

If you live in the EU, EEA, or UK, you may lodge a complaint with the authority responsible for protecting Personal Information in your country of residence if you believe your rights have not been respected. In such a case, you are welcome to contact us first so we can assist you at: contact@brightsoftcare.com.

For any data protection-related matters, you may contact our Data Protection Officer at: contact@brightsoftcare.com.

Special Jurisdictions: California, USA

Last Updated: March 2025

In compliance with CCPA, CPRA, and CalOPPA

This statement applies to Data Subjects residing in California, USA, and supplements the terms provided in the general privacy statement.

The following rights related to your Personal Information are available to you in addition to those described under the general statement:

The right to know

You have the right to request certain information related to the collection, use, disclosure, and sale of your Personal Information.

The right to access

You may request access to the specific pieces of Personal Information collected about you in the past 12 months.

The right to deletion

You have the right to request the deletion of your Personal Information.

The right to opt-out

You may opt out of the sale of your Personal Information. We do not sell your Personal Information.

Shine the Light

You may request a list of third parties with whom we have shared your Personal Information for direct marketing purposes. We do not share your Personal Information for direct marketing purposes.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights under California law.

To exercise your California privacy rights, please contact us at: contact@brightsoftcare.com.

For more details about the elements in each category, please refer to our Privacy Policy.

8. Contact Information

For any privacy-related inquiries, please contact us:

📧 Email: contact@brightsoftcare.com

📞 Phone: (+1) 631 516 1124

🌍 Website: www.brightsoftcare.com